Explore UCD

UCD Home >

Dispute Resolution (Mediation)

ProfDip (NFQ Level 9)

This course is available through the following application route(s)

Contact Us

Graduate, fully online, 30 credits Level 9 NFQ

  • The way we resolve and manage disputes is changing. Businesses and individuals are no longer willing to bear the expense and time of going to court and are turning to alternative ways of resolving conflict. This change means organisations need people skilled in preventing and managing disputes,  to guide them through more efficient and successful processes - like mediation.
  • This graduate programme in Dispute Resolution, with its particular focus on Mediation, combines an in-depth study of conflict resolution with practical skills training to equip students with the knowledge and techniques to prevent, manage and resolve disputes in a wide variety of settings and contexts. 
  • The programme is delivered fully online, with interactive online modules, including presentations from internationally renowned experts, allowing students to work at their own pace and level combined with live coaching, skills sessions and small group work. Continuous assessment will culminate with a practical Capstone Project.  

In Partnership 

  • University College Dublin Sutherland School of Law is partnering with Mediator Academy to create digital learning experiences that are engaging, immersive and flexible. Together they are bringing a new in-demand skills-based programme to those at the front line of dispute resolution.


About This Course

On successful completion of the programme:

  1. Students will be able to understand and to critically analyse different theories of and approaches to conflict and dispute resolution, with a particular focus on mediation.
  2. Students will be able to apply legal and professional principles and guidance to conflict and dispute scenarios, and to select strategies and approaches to dispute resolution and mediation.
  3. Students will be able to evaluate which interventions and strategies are required in different contexts, to describe the reasoning for these and be able to take and justify a position on the key current debates in the field.
  4. Students will be able to demonstrate advanced mediation and communication skills in complex dispute contexts, and to inform their practice with appropriate theoretical knowledge.
  5. Students will be able to integrate different theories and practice, reflect on and in learning and manage the complexity of an evolving field of study and practice.
  6. Students will have completed a Capstone Project applying the knowledge and skills acquired in the programme to their professional activity. 

Below is a list of all modules offered for this degree in the current academic year. Click on the module to discover what you will learn in the module, how you will learn and assessment feedback profile amongst other information.

Incoming Stage 1 undergraduates can usually select an Elective in the Spring Trimester. Most continuing undergraduate students can select up to two Elective modules (10 Credits) per stage. There is also the possibility to take up to 10 extra Elective credits.

Module Type Module   Trimester Credits
Stage 1 Core Modules
LAW42090 Technology and Regulations  10
Stage 1 Core Modules
LAW42100 Mediation Processes & Skills  10
Stage 1 Core Modules
LAW42110 Dispute Analysis &Intervention  10

Mediator Academy has become the first organisation in Ireland to be able to offer an internationally recognised qualification in Mediation Advocacy. Having gained the International Mediation Institute’s “Qualifying Assessment Programme” status, Mediator Academy is also the only organisation offering this assessment and the resulting qualification online. The qualifying assessment in Mediation Advocacy is included as part of this programme and is available to candidates who meet certain criteria and who, if successful, can use the designation Certified Mediation Advocate and join and be listed with the International Mediation Institute.

Professional Diploma in Dispute Resolution (Mediation)

Eamonn Hunt, Barrister at Law:

'It was clear that the programme at UCD Sutherland School of Law provided a focused and skills-based approach to mediation with the additional benefit of partnering with the Mediator Academy which provided a detailed insight to the work of professional mediators operating in multiple jurisdictions across the world.

Having signed up for the course, the next challenge was that learning online was a completely new experience for me, having been used to the traditional lecture hall environment.  However, I discovered that the flexible scheduling that online learning offers is a huge benefit particularly if you are working at the same time. Online learning also has the additional benefits of improving your time management and self-motivation!

The design and development of the course content has clearly benefited from the fact that all of those involved are practitioners and the course carefully balances both “learning” and “doing” which are key elements of mediation. The course offers the opportunity to acquire all the mediation techniques, tools, and frameworks that are critical to evolving your own knowledge and skills. The online sessions with  interactive exercises, then allows you to put what you have learnt into practice, together with the positive learning experience through the engagement with fellow students.

I would highly recommend the course for those who want to learn and develop the skills and knowledge for managing conflict and supporting parties through mediation.'


Jean Anglin, HR Professional, Geneva:

“I am no stranger to the subject of mediation, as some aspects of it have arisen in both my academic and professional life. However, the in-depth learning exposure that this programme with UCD Sutherland School of Law & Mediator Academy offers would prove to be 'fantastic' for me.  

The programme not only afforded the depth and breadth of material that would provide grounding on the rigours of mediation but there was also a strong multidisciplinary aspect that was presented with such clarity.  Added to this dimension was the global reach of information provided through diverse professionals and experts at the pinnacle of this field.  Further, the packaging of the lessons and how they were structured offered great flexibility and the ability to organise and manage your time.  Being based overseas meant I would be spared the advanced planning and arrangements that in-person learning for such a Programme would otherwise require.  

The 'live' zoom sessions were well spaced out and provided a chance to meet the other participants.  It has been an enriching time from day one and tailored by the team to draw out our best in a relaxed and frankly fun atmosphere. I unreservedly recommend this programme and encourage you to give it a go!”


Testimonial from a recent participant on the diploma (Barrister-at-Law)

"I had been thinking about doing a course in mediation for some time when I received the alumni email from the Sutherland School of Law at UCD outlining details of the new Professional Diploma in Dispute Resolution (Mediation) being launched by the Faculty of Law in conjunction with the Mediator Academy. I decided to enrol in the inaugural Diploma which started in June 2021, having being very impressed with the comprehensive syllabus for the course, and the fact that UCD were partnering with the Mediator Academy to deliver the course content.

I had slight reservations about undertaking an online course, but any reservations dissipated very quickly as I started to work my way through the course content. Live "zoom classes" are also scheduled as part of the course and these have been great to get to know fellow students (some from outside of Ireland) and the faculty delivering the course.

I have been very impressed with the course content and the manner of delivery of the material. It is set up in a way that is easy to access and all the latest thinking on mediation practice is delivered in an easy to digest way. The faculty is comprised of an impressive line-up of the leading experts in the field of mediation from multiple jurisdictions around the world. The mediation experience of these individuals brings the material to life in a way that simply reading about it could not, and it is fantastic to have access to learning from such experienced individuals.

I would highly recommend this course as it provides an in-depth, comprehensive analysis of mediation theory and practice, together with learnings from voices from the "real world" of mediation. To have access to these leading mediation experts from around the world is a huge plus."

Barrister-at-Law (Working in-house)





ProfDip Dispute Resolution (Mediation) (B778) Part Time
EU/NONEU    fee per year - € 4670

***Fees are subject to change

EU & NON-EU Fee information can be found by clicking here

Applications will be considered from:

  • Members of the legal and related professions,
  • Graduates holding an approved university degree or law-based interdisciplinary university degree,
  • Persons with other academic and/or professional qualifications and/or such experiences as would satisfy the School that they are able to participate in this course.

Part Time option suitable for:

Domestic(EEA) applicants: Yes
International (Non EEA) applicants currently residing outside of the EEA Region. Yes

Applications will be considered from:

  • Members of the legal and related professions,

  • Graduates holding an approved university degree or law-based interdisciplinary university degree,

  • Persons with other academic and/or professional qualifications and/or such experiences as would satisfy the School that they are able to participate in this course.


General application route(s) for Irish/UK/EU applicants* for International (non-EU) applicants* to Dispute Resolution (Mediation):

ROWCLASS Apply to   Application Type  
showAudience-audienceEU showAudience-audienceInt B778
Dispute Resolution (Mediation)
Professional Diploma
Commencing 2024/2025 January
Graduate Taught Opens 01 Oct 2024
* you can change options at the top of the page