Indicative Module Content:
CONFLICT AND DISPUTE RESOLUTION
- Studying Conflict & Disputes
- Causes of Conflict
- First Responders
- Conflict & the Courts
- Conflict Styles
- Responding to Conflict
- The Brain & Conflict
- Resolution
- Case Studies
- Conflict Analysis
ALTERNATIVE DISPUTE RESOLUTION
- Alternative or Appropriate?
- Dispute Prevention
- Fitting the Forum to the Fuss
- Collective Dispute Resolution
- Adjudicative Processes
- Other Processes & Global Developments
- Hybrids
-The Future of Dispute Resolution
- Arbitration
- Facilitative Processes
COMMUNICATION SKILLS
- Communication & Conflict
- Communication Theories
- Communication in Dispute Resolution
- Difficult Conversations
- Effective Communication
- Communication Techniques
- Analysing Communication
- Communicating Online
- The Science of Communication
- Culture & Communication
MEDIATION THEORY
- Principles of MediationL01
- The Mediator
- The Future of Mediation
- Mediation & Justice
- Co-mediation
- Judges & Mediation
-Suitable Disputes
- Mandatory Mediation
- Mediation Styles
- Ethical Practice