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Professional Diploma Dispute Resolution (Mediation)

ProfDip (NFQ Level 9)

This course is available through the following application route(s)

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This Diploma in Dispute Resolution, with its particular focus on Mediation, combines an in-depth study of conflict resolution with practical skills training to equip students with the knowledge and techniques to prevent, manage and resolve disputes in a wide variety of settings and contexts.  The programme is delivered fully online and offers 30 Level 9 NFQ credits. It includes interactive online modules, including presentations from internationally renowned experts, allowing students to work at their own pace and level combined with live coaching, skills sessions and small group work. Continuous assessment will culminate with a practical Capstone Project.  

University College Dublin Sutherland School of Law has partnered with Mediator Academy for this programme to create digital learning experiences that are engaging, immersive and flexible. Together they are bringing a new in-demand skills-based programme to those at the front line of dispute resolution.

 

About This Course

On successful completion of the programme:

  1. Students will be able to understand and to critically analyse different theories of and approaches to conflict and dispute resolution, with a particular focus on mediation.
  2. Students will be able to apply legal and professional principles and guidance to conflict and dispute scenarios, and to select strategies and approaches to dispute resolution and mediation.
  3. Students will be able to evaluate which interventions and strategies are required in different contexts, to describe the reasoning for these and be able to take and justify a position on the key current debates in the field.
  4. Students will be able to demonstrate advanced mediation and communication skills in complex dispute contexts, and to inform their practice with appropriate theoretical knowledge.
  5. Students will be able to integrate different theories and practice, reflect on and in learning and manage the complexity of an evolving field of study and practice.
  6. Students will have completed a Capstone Project applying the knowledge and skills acquired in the programme to their professional activity. 

This Diploma will provide career progression opportunities to professionals at the front line of dispute resolution or those that have an ambition to move their careers in that direction. 

Businesses and individuals are no longer willing to bear the expense and time of going to court and are turning to alternative ways of resolving conflict. This change means organisations need people skilled in preventing and managing disputes, to guide them through more efficient and successful processes - like mediation. The programme is designed to equip graduates with the practical skills for the changing environment of how disputes are being resolved and managed.

Below is a list of all modules offered for this degree in the current academic year. Click on the module to discover what you will learn in the module, how you will learn and assessment feedback profile amongst other information.

Incoming Stage 1 undergraduates can usually select an Elective in the Spring Trimester. Most continuing undergraduate students can select up to two Elective modules (10 Credits) per stage. There is also the possibility to take up to 10 extra Elective credits.

Module Type Module   Trimester Credits
Stage 1 Core Modules
LAW42090 Technology and Regulations Year-long (12 months)  10
Stage 1 Core Modules
LAW42100 Mediation Processes & Skills Year-long (12 months)  10
Stage 1 Core Modules
LAW42110 Dispute Analysis &Intervention Year-long (12 months)  10

Mark Barr, Independent Director and Consultant: "As a transactional lawyer with a background in Real Estate Law, I found the course to be particularly beneficial. If your practice involves advising on any type of commercial transaction from a house purchase to a multi million euro corporate takeover you are certain to be involved in a dispute at some stage in your career and consequently this course is not just relevant to those involved in litigation/dispute resolution but to almost all practitioners and indeed to non lawyers who operate in the commercial world.

I found the approach to the psychology of parties in dispute to be particularly interesting including the distinction between “positions” and “interests”. The course has undoubtedly armed me with new skills which will benefit me in so many areas going forward and not just in the field of dispute resolution. The ability to be an “active listener” being just one!

I found the online delivery of the course content to be very user friendly and accessible and also the ability to pretty much set your own timelines. The Faculty assembled by the Sutherland School of Law for delivery of the course  is most impressive and gives participants access to first rate practitioners in the field of Mediation both Irish and International. Highly recommend!"

Eamonn Hunt, Barrister at Law: "It was clear that the programme at UCD Sutherland School of Law provided a focused and skills-based approach to mediation with the additional benefit of partnering with the Mediator Academy which provided a detailed insight to the work of professional mediators operating in multiple jurisdictions across the world.

Having signed up for the course, the next challenge was that learning online was a completely new experience for me, having been used to the traditional lecture hall environment.  However, I discovered that the flexible scheduling that online learning offers is a huge benefit particularly if you are working at the same time. Online learning also has the additional benefits of improving your time management and self-motivation!

The design and development of the course content has clearly benefited from the fact that all of those involved are practitioners and the course carefully balances both “learning” and “doing” which are key elements of mediation. The course offers the opportunity to acquire all the mediation techniques, tools, and frameworks that are critical to evolving your own knowledge and skills. The online sessions with  interactive exercises, then allows you to put what you have learnt into practice, together with the positive learning experience through the engagement with fellow students. I would highly recommend the course for those who want to learn and develop the skills and knowledge for managing conflict and supporting parties through mediation."

Jean Anglin, HR Professional, Geneva: “I am no stranger to the subject of mediation, as some aspects of it have arisen in both my academic and professional life. However, the in-depth learning exposure that this programme with UCD Sutherland School of Law & Mediator Academy offers would prove to be 'fantastic' for me.  

The programme not only afforded the depth and breadth of material that would provide grounding on the rigours of mediation but there was also a strong multidisciplinary aspect that was presented with such clarity.  Added to this dimension was the global reach of information provided through diverse professionals and experts at the pinnacle of this field.  Further, the packaging of the lessons and how they were structured offered great flexibility and the ability to organise and manage your time.  Being based overseas meant I would be spared the advanced planning and arrangements that in-person learning for such a Programme would otherwise require.  

The 'live' zoom sessions were well spaced out and provided a chance to meet the other participants.  It has been an enriching time from day one and tailored by the team to draw out our best in a relaxed and frankly fun atmosphere. I unreservedly recommend this programme and encourage you to give it a go!”

Testimonial from a recent participant on the diploma (Barrister-at-Law working 'in-house'): "I had been thinking about doing a course in mediation for some time when I received the alumni email from the Sutherland School of Law at UCD outlining details of the new Professional Diploma in Dispute Resolution (Mediation) being launched by the Faculty of Law in conjunction with the Mediator Academy. I decided to enrol in the inaugural Diploma which started in June 2021, having being very impressed with the comprehensive syllabus for the course, and the fact that UCD were partnering with the Mediator Academy to deliver the course content.

I had slight reservations about undertaking an online course, but any reservations dissipated very quickly as I started to work my way through the course content. Live "zoom classes" are also scheduled as part of the course and these have been great to get to know fellow students (some from outside of Ireland) and the faculty delivering the course.

I have been very impressed with the course content and the manner of delivery of the material. It is set up in a way that is easy to access and all the latest thinking on mediation practice is delivered in an easy to digest way. The faculty is comprised of an impressive line-up of the leading experts in the field of mediation from multiple jurisdictions around the world. The mediation experience of these individuals brings the material to life in a way that simply reading about it could not, and it is fantastic to have access to learning from such experienced individuals.

I would highly recommend this course as it provides an in-depth, comprehensive analysis of mediation theory and practice, together with learnings from voices from the "real world" of mediation. To have access to these leading mediation experts from around the world is a huge plus."

 

 

 

 

Applications will be considered from:

  • Members of the legal and related professions,
  • Graduates holding an approved university degree or law-based interdisciplinary university degree,
  • Persons with other academic and/or professional qualifications and/or such experiences as would satisfy the School that they are able to participate in this course.
You may be eligible for Recognition of Prior Learning (RPL), as UCD recognises formal, informal, and/or experiential learning. RPL may be awarded to gain Admission and/or credit exemptions on a programme. Please visit the UCD Registry RPL web page for further information. Any exceptions are also listed on this webpage.

Part Time option suitable for:

Domestic(EEA) applicants: Yes
International (Non EEA) applicants: Yes


Applications will be considered from:




  • Members of the legal and related professions,

  • Graduates holding an approved university degree or law-based interdisciplinary university degree,

  • Persons with other academic and/or professional qualifications and/or such experiences as would satisfy the School that they are able to participate in this course.



 


General application route(s) for Irish/UK/EU applicants* for International (non-EU) applicants* to Professional Diploma Dispute Resolution (Mediation):

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Currently, there are no forthcoming intakes for this course that are open for application

* you can change options at the top of the page