Learning Outcomes:
On completion of this module, students should be able to:
· Explain the underlying structure and dynamics of various negotiation settings
· Develop a plan before entering into a negotiation
· Analyse complex, realistic negotiation situations and develop appropriate strategies for them
· Create “win-win” solutions in negotiations
· Identify and manage negotiation challenges relating to trust, influence and emotion.
· Identify effective and ineffective strategies and tactics in a wide range of negotiation situations.