BMGT45020 Cross Cultural Management

Academic Year 2022/2023

As a result of the continually accelerating processes of globalisation at societal and organisational levels, it has become important to be aware of cultural differences as well as similarities in order to be able to effectively manage and work in culturally diverse organisations. The purpose of this module is to provide students with the fundamental skills for working and managing in a multicultural environment. "Cross-Cultural Management" (CCM) is the practice of applying management principles in a multicultural environment by describing, analysing and comparing organisational behaviour in different countries.

In this module/course you will learn about the challenges that managers of both domestic and international businesses face in managing across cultural boundaries. The main focus will be on national cultural differences and processes at the individual, group and organizational levels will be examined. The following topics will be covered: fundamental dimensions of culture, how culture affects behaviour, cognition, motivation, and emotion in organisations, cross-cultural communication, negotiation and conflict resolution, how culture affects team work, diversity in teams and organisations, managing expatriates and leading a multi-cultural workforce.

While most of the above topics are covered in other management modules, the challenge that you will be presented in the Cross Cultural Management module is to critically examine the management theories and research in light of what we know about cross cultural and national differences. This is important since most of the knowledge accumulated in these areas is based on a “Western” perspective; most studies that form the basis of management studies were carried out by scholars from the ‘Anglo Cluster’ of countries and may be limited in their cultural applicability. Thus, critical examination of these models and findings will allow us to evaluate how applicable they are to various cultural and social systems.

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Curricular information is subject to change

Learning Outcomes:

This module (course) aims to provide a comprehensive understanding of the issues involved in cross-cultural management. It will focus on the impact of culture at the level of the individual, the team and the organisation. It will demonstrate how cultural factors influence behaviours in the workplace and will develop the skills needed to manage effectively in cross-cultural situations. The module will require students to reflect on their own cultural values and experiences, and help prepare them for the future challenges of an international business career. If I am successful in my teaching, this module will not only expand your knowledge in management but will also start a personal-transformation process.
By the end of this module, you should:
1. Gain an in-depth understanding of the nature of culture, the theories and frameworks that help in highlighting similarities and differences across cultures, and comparative business practices and behaviours.
2. Be able to apply these theories and concepts to a range of different cultural and organisational settings.
3. Be able to analyse and synthesise different theories and concepts and critically evaluate their usefulness in addressing the problems of managing people from different cultures.
4. Increase your awareness of the economic, social, political and ethical issues related to globalisation and migration.
5. Develop your self-awareness to how culture shapes who you are and how you behave and improve your ability to work in, manage and lead culturally diverse groups and teams.

Indicative Module Content:

Some of the topics to be covered include fundamental dimensions of culture, how culture affects behaviour, cognition, motivation, and emotion in organisations, cross-cultural communication, negotiation and conflict resolution, how culture affects team work, diversity in teams and organisations, managing expatriates and leading a multi-cultural workforce.

While most of the above topics are covered in other management courses, the challenge that you will be presented in the Cross-Cultural Management module is to critically examine the management theories and research in light of what we know about cross cultural and national differences. This is important since most of the knowledge accumulated in these areas is based on a “Western” perspective; most studies that form the basis of management studies were carried out by scholars from the ‘Anglo Cluster’ of countries and may be limited in their cultural applicability. Thus, critical examination of these models and findings will allow us to evaluate how applicable they are to various cultural and social systems.

A more fundamental challenge that I invite you to accept is to heighten your self-awareness to how YOU are, in almost everything you do, a product of the social/cultural environment you grew up in. Committing to taking on this challenge is likely to result in fundamental changes in your self-perception, thinking and, eventually, acting.

Student Effort Type Hours
Lectures

36

Small Group

65

Autonomous Student Learning

98

Total

199

Requirements, Exclusions and Recommendations

Not applicable to this module.


Module Requisites and Incompatibles
Not applicable to this module.
 
Assessment Strategy  
Description Timing Open Book Exam Component Scale Must Pass Component % of Final Grade
Essay: Case study analysis 3 Throughout the Trimester n/a Pass/Fail Grade Scale No

2

Essay: Reflective Essay Week 11 n/a Pass/Fail Grade Scale No

14

Group Project: Applied Research Group Project: small group project applying academic learning to applied setting. Coursework (End of Trimester) n/a Graded No

40

Project: Expatriate Interview - Each student should interview someone who has worked for an organisation outside of their home country and identify key themes related to Cross Cultural Management. Coursework (End of Trimester) n/a Graded No

20

Group Project: Group Presentation - weekly presentations on management practices in different countries Throughout the Trimester n/a Graded No

20

Essay: Case study analysis 1 Throughout the Trimester n/a Pass/Fail Grade Scale No

2

Essay: Case study analysis 2 Throughout the Trimester n/a Pass/Fail Grade Scale No

2


Carry forward of passed components
No
 
Resit In Terminal Exam
Spring No
Feedback Strategy/Strategies

• Group/class feedback, post-assessment
• Self-assessment activities

How will my Feedback be Delivered?

Group projects will receive feedback after semester ends sent to group members. Feedback on individual components will be given in summary form for all students.

Steers, R.M., Nardon, L. and Osland, J.S., 2019. Management across Cultures: Developing Global Competencies. 4th Ed.
https://doi.org/10.1017/9781108681209
Autumn
     
Lecture Offering 1 Week(s) - Autumn: All Weeks Thurs 14:00 - 16:50

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