MIS4010S Management Support Systems

Academic Year 2021/2022

This course studies the range of information systems needed to provide support for management in decision-making, planning and control. The starting point, therefore, is the set of potential managerial problems and opportunities, and the associated information requirements. Organisational diagnostics are considered for problem/opportunity identification. Solution approaches are developed and used as the basis for describing the structure, characteristics and management of generic categories of systems such as Decision Support Systems (DSS), Executive Information Systems (EIS) and Expert Systems (ES). The management implications of knowledge-based systems will be covered, and students will be asked to develop an application through an Expert System shell.

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Curricular information is subject to change

Learning Outcomes:

On completing this module, students will be expected to be able toUnderstand the purposes for which decision support systems may existDistinguish decision support systems from other kinds of computer-based systems such as data processing and management systems.Identify the kinds of characteristics you would expect a DSS to exhibit.Recognize the potential benefits DSSs can offer, plus limitations on DSS abilitiesDesign and develop selected types of DSS

Student Effort Type Hours
Specified Learning Activities


Autonomous Student Learning






Requirements, Exclusions and Recommendations

Not applicable to this module.

Module Requisites and Incompatibles
Mgt Support Systems (SG) (MIS4003S)

Assessment Strategy  
Description Timing Open Book Exam Component Scale Must Pass Component % of Final Grade
Examination: Examination 2 hour End of Trimester Exam No Graded No


Assignment: Main Assignment Varies over the Trimester n/a Graded No


Carry forward of passed components
Resit In Terminal Exam
Spring Yes - 2 Hour
Feedback Strategy/Strategies

• Group/class feedback, post-assessment

How will my Feedback be Delivered?

General feedback is provided to students on all their submitted assessment components.

Name Role
Dr Christina Burke Tutor
Mr Neil Caraher Tutor
Ms Michele Connolly Tutor
Mrs Edna Eugenia Da Silva Tutor
Miss Clare Griffin Tutor
Assoc Professor Peter Keenan Tutor
Rachel Sim Tutor
Chee Shong Tan Tutor
Charlene Tan Puay Koon Tutor
Siti Zarifah Tutor

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