Programme Overview:
- Duration:
- 1 Years
- Attendance:
- Part Time
- Mode of Delivery:
- Online
- Next Intake:
- Contact Name:
- Ciara Nic Gairbheith
- Contact Number:
- 017164114
- Fees:
- Fee Information
Graduate, fully online, 30 credits Level 9 NFQ
In Partnership
Careers & Employability
This programme is for anyone who wants or needs a new set of skills and tools to manage conflict and disputes. It is for those who work or wish to work in the dispute resolution sector, and for anyone who wants strategies and interventions to bring with them into their professional lives. This programme is not just for lawyers, it is for anyone who finds themselves dealing with conflict and disputes, and who wants to reduce the cost - personal, professional and financial - of conflict.
Successful participants will gain a new insight into the causes and dynamics of conflict and new skills and strategies to lead their practice, team, business, organisation or clients into a more productive and effective future.
The Capstone Project will give students the opportunity to apply their learning to their professional context and showcase their knowledge and skills to their superiors or employers.
The Professional Diploma in Dispute Resolution (Mediation) will position graduates well for roles that require an ability to manage and intervene effectively in conflict and dispute situations. This programme is designed for those seeking career advancement in a range of law and non-law settings and across a wide variety of industries and sectors.
Curricular information is subject to change
Part Time option suitable for:
Domestic(EEA) applicants: Yes
International (Non EEA) applicants currently residing outside of the EEA Region. Yes
Applications will be considered from:
On successful completion of the programme:
Module 1 - Dispute Analysis and Intervention This Module addresses the root causes and effects of conflict and analyses the role of communication in driving and resolving conflict. It also introduces the myriad of alternative dispute resolution processes and methods, and the core skills of negotiation.
Module 2 - Mediation Processes and Skills This Module focuses on mediation, a process experiencing exponential growth in use and popularity. It addresses both the theory and process models of mediation, and explores the range of mediation skills and competencies.
Module 3 - Technology and Regulation This Module located the practice of mediation in a dynamic and evolving regulatory framework, addressing the current laws and ethics that govern the process and practice. It also explores the rapidly increasing role of technology in mediation, including online mediation, and semi-automated processes.
Mediator Academy has become the first organisation in Ireland to be able to offer an internationally recognised qualification in Mediation Advocacy. Having gained the International Mediation Institute’s “Qualifying Assessment Programme” status, Mediator Academy is also the only organisation offering this assessment and the resulting qualification online. The qualifying assessment in Mediation Advocacy is included as part of this programme and is available to candidates who meet certain criteria and who, if successful, can use the designation Certified Mediation Advocate and join and be listed with the International Mediation Institute.
Applications will be considered from:
Professional Diploma in Dispute Resolution (Mediation)
Eamonn Hunt, Barrister at Law:
'It was clear that the programme at UCD Sutherland School of Law provided a focused and skills-based approach to mediation with the additional benefit of partnering with the Mediator Academy which provided a detailed insight to the work of professional mediators operating in multiple jurisdictions across the world.
Having signed up for the course, the next challenge was that learning online was a completely new experience for me, having been used to the traditional lecture hall environment. However, I discovered that the flexible scheduling that online learning offers is a huge benefit particularly if you are working at the same time. Online learning also has the additional benefits of improving your time management and self-motivation!
The design and development of the course content has clearly benefited from the fact that all of those involved are practitioners and the course carefully balances both “learning” and “doing” which are key elements of mediation. The course offers the opportunity to acquire all the mediation techniques, tools, and frameworks that are critical to evolving your own knowledge and skills. The online sessions with interactive exercises, then allows you to put what you have learnt into practice, together with the positive learning experience through the engagement with fellow students.
I would highly recommend the course for those who want to learn and develop the skills and knowledge for managing conflict and supporting parties through mediation.'
Jean Anglin, HR Professional, Geneva:
“I am no stranger to the subject of mediation, as some aspects of it have arisen in both my academic and professional life. However, the in-depth learning exposure that this programme with UCD Sutherland School of Law & Mediator Academy offers would prove to be 'fantastic' for me.
The programme not only afforded the depth and breadth of material that would provide grounding on the rigours of mediation but there was also a strong multidisciplinary aspect that was presented with such clarity. Added to this dimension was the global reach of information provided through diverse professionals and experts at the pinnacle of this field. Further, the packaging of the lessons and how they were structured offered great flexibility and the ability to organise and manage your time. Being based overseas meant I would be spared the advanced planning and arrangements that in-person learning for such a Programme would otherwise require.
The 'live' zoom sessions were well spaced out and provided a chance to meet the other participants. It has been an enriching time from day one and tailored by the team to draw out our best in a relaxed and frankly fun atmosphere. I unreservedly recommend this programme and encourage you to give it a go!”
Testimonial from a recent participant on the diploma (Barrister-at-Law)
"I had been thinking about doing a course in mediation for some time when I received the alumni email from the Sutherland School of Law at UCD outlining details of the new Professional Diploma in Dispute Resolution (Mediation) being launched by the Faculty of Law in conjunction with the Mediator Academy. I decided to enrol in the inaugural Diploma which started in June 2021, having being very impressed with the comprehensive syllabus for the course, and the fact that UCD were partnering with the Mediator Academy to deliver the course content.
I had slight reservations about undertaking an online course, but any reservations dissipated very quickly as I started to work my way through the course content. Live "zoom classes" are also scheduled as part of the course and these have been great to get to know fellow students (some from outside of Ireland) and the faculty delivering the course.
I have been very impressed with the course content and the manner of delivery of the material. It is set up in a way that is easy to access and all the latest thinking on mediation practice is delivered in an easy to digest way. The faculty is comprised of an impressive line-up of the leading experts in the field of mediation from multiple jurisdictions around the world. The mediation experience of these individuals brings the material to life in a way that simply reading about it could not, and it is fantastic to have access to learning from such experienced individuals.
I would highly recommend this course as it provides an in-depth, comprehensive analysis of mediation theory and practice, together with learnings from voices from the "real world" of mediation. To have access to these leading mediation experts from around the world is a huge plus."
Barrister-at-Law (Working in-house)
The following entry routes are available:
Applicants should take careful note of the following:
Further Information
If you have any questions in relation to the Diploma and/or applying for the Diploma, you are welcome to contact our Law Support Team at law.diplomas@ucd.ie