Learning Outcomes:
On completion of this module, students should be able to:
(i) demonstrate knowledge and understanding of facility management processes;
(ii) critically evaluate the systems and standards of environmental control, housekeeping, maintenance of buildings, plant and equipment;
(iii) assess the impact of health and safety management standards on management practices;
(iv) establish customer relations and marketing and pricing processes;
(v) effect and maintain staff supervision and planning procedures;
(vi) programme sports development and financial and information technology systems;
(vii) carry out an operational audit of a sports centre employing the Service Quality Assessment instrument;
(viii) carry out a Site Selection process on a choice of sites for the location of specific sports facilities;
(ix) design and internal and external layout plan for a new sports facility;
(x) critically analyse of existing sports facilities in terms of Site Selection & Design.