SMGT30140 Facility Design and Operations Management

Academic Year 2023/2024

This module introduces students to the theories and practices underpinning the operational management of sports facilities and resources. It embraces the identification and understanding of key facility operational management processes; systems and standards of environmental control, housekeeping, maintenance and buildings, plant and equipment; health and safety management standards on management practices; customer relations and marketing and pricing processes; staff supervision and planning procedures; sports development and financial and information technology systems. Students will also be introduced to the Site Selection and Design processes required for the development of new sports facilities.

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Curricular information is subject to change

Learning Outcomes:

On completion of this module, students should be able to:

(i) demonstrate knowledge and understanding of facility management processes;
(ii) critically evaluate the systems and standards of environmental control, housekeeping, maintenance of buildings, plant and equipment;
(iii) assess the impact of health and safety management standards on management practices;
(iv) establish customer relations and marketing and pricing processes;
(v) effect and maintain staff supervision and planning procedures;
(vi) programme sports development and financial and information technology systems;
(vii) carry out an operational audit of a sports centre employing the Service Quality Assessment instrument;
(viii) carry out a Site Selection process on a choice of sites for the location of specific sports facilities;
(ix) design and internal and external layout plan for a new sports facility;
(x) critically analyse of existing sports facilities in terms of Site Selection & Design.

Student Effort Hours: 
Student Effort Type Hours
Lectures

24
Specified Learning Activities

36
Autonomous Student Learning

65
Total

125
Approaches to Teaching and Learning:
The primary method of instruction for this module will be a mix of lectures, group discussions, in-class critical thinking activities and case-based problem-solving. A coordinated synergistic combination of tangible (i.e. instructional material such as academic texts, articles, case studies and technology) and intangible resources (i.e. knowledge, experience and skills) are utilised to achieve pedagogical competence. In addition, student centric innovative delivery techniques such as critical incident analysis and peer-to-peer discussion are adopted while assessment techniques (i.e. In-class individual/group tasks) are constructively aligned with the learning outcomes. 
Requirements, Exclusions and Recommendations

Not applicable to this module.


Module Requisites and Incompatibles
Pre-requisite:
SMGT20150 - Strategic Planning in Sport


 
Assessment Strategy  
Description Timing Open Book Exam Component Scale Must Pass Component % of Final Grade
Assignment: Individual Assignment Lecturer 1 Week 11 n/a Graded No

30
Examination: 2hr final examination 2 hour End of Trimester Exam No Graded No

50
Assignment: Assignment Lecturer 2 Unspecified n/a Graded No

20

Carry forward of passed components
Yes
 
Resit In Terminal Exam
Spring No
Please see Student Jargon Buster for more information about remediation types and timing. 
Feedback Strategy/Strategies

• Feedback individually to students, post-assessment
• Group/class feedback, post-assessment

How will my Feedback be Delivered?

Not yet recorded.

Name Role
Daire Hancock Lecturer / Co-Lecturer
Timetabling information is displayed only for guidance purposes, relates to the current Academic Year only and is subject to change.
 
Autumn
      
Lecture Offering 1 Week(s) - Autumn: All Weeks Tues 15:00 - 16:50