SBUS46100

The capabilities of digital technologies provide the opportunity to re-imagine the concept of an organization and how we arrange people for work. Indeed, digital technologies challenge the very essence of industrial organization, hierarchy, and bureaucracy, which have dominated thinking for many decades. The module explores the purpose of organizing, the role of structure, and present the fundamental principles of organization design and architecture. In today’s digital-first world, the limitations of contemporary organizing models will be investigated, particularly their impact on agility, and newer models will be presented. The fundamental building blocks of a digital enterprise will be presented. The module will examine how pioneers are organizing and managing in a fundamentally different way than most organizations. The utility of the IT department will also be questioned. The module will draw out lessons and insights from pioneering organizations such as Amazon, Spotify, Otto, DPG Media, Starling Bank, DBS Bank, Haier, Enel, Automattic, W.L. Gore, and ING Bank. The important role of culture will be stressed, and what having a digital mindset really means in practice.