Learning Outcomes:
At the end of the module, students should be able to:
(1) Understand marketing as a strategic business philosophy, rather than a functional activity, and articulate its relevance across organisational roles.
(2) Recognise that marketing is about value creation for the business and its stakeholders
(3) Apply market-oriented thinking to understand customers, competitors, and the business environment in managerial decision-making.
(4) Interpret customer and market insights to support strategic choices, even when marketing is not their primary functional responsibility.
(5) Evaluate positioning and value propositions and their implications for organisational performance and competitive advantage
(6) Demonstrate marketing leadership by integrating marketing principles into cross-functional and strategic business contexts
Indicative Module Content:
Market Orientation – A Foundation to Sustainable Value Creation
Market Research - Capturing Marketing Insights
Understanding Markets, Customers and the Marketing Environment
Identifying Market Segments and Targets
Differentiation, Positioning and Customer Value Propositions
Understanding consumer and business buyer behaviour
Building Customer Value: Products, Services, Brands
New Products and Managing the Product Life Cycle
Pricing and Channels: Capturing and Delivering Customer Value
Communicating and Managing Customer Relationships