Learning Outcomes:
On completion of this module students should be able to:
1. Demonstrate an understanding of basic theories of information behaviour and apply these to information services.
2. Communicate effectively with individuals and groups of clients.
3. Identify, locate, evaluate, and use information resources in multiple formats effectively in information seeking and provision.
4. Demonstrate an understanding of ways to provide access to information in multiple formats.
5. Select and utilise appropriate technologies for developing and providing access to information and information services.
6. Elicit, identify, analyse, and respond appropriately to the information needs and wants of individuals and groups of clients.
7. Develop and analyse information collections and information services to meet the information needs of communities.