IS20120 Computer-Mediated Communication

Academic Year 2023/2024

We communicate through a wide variety of technology such as email and instant messaging and with the developments in artificial agents and robotics the role that technology has on our communication is likely to increase. Through this course we will explore the research area of computer-mediated communication and how communicating with and through technology impacts our communication behaviours and processes. We will consider how technologies such as email, twitter, instant messaging as well as robots and virtual agents impact how we communicate and behave in communicative contexts.

The course will give students a background into the processes of interpersonal communication and how technology and its design affects these processes. Core Course Texts:
The course will use a combination of journal and conference articles as well as textbook chapters.

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Curricular information is subject to change

Learning Outcomes:

Learning Outcomes
On successful completion of the module students should be able to:
1) Discuss major theories of communication relevant to computer mediated contexts
2) Evaluate and critique fundamental research on computer mediated communication
3) Understand how different communication mediums impact people’s communication behaviour
4) Communicate issues relating to key areas of CMC

Indicative Module Content:

Indicative content (note this is subject to change)

Lecture 1- Course Introduction; How to search for and examine academic papers

Lecture 2- Theories of CMC

Lecture 3- Using WhatsApp & Snapchat

Lecture 4- Using Email

Lecture 5- Using Facebook & Twitter

Lecture 6- CMC and Identity

Lecture 7- Social Capital

Lecture 8- Conveying emotion in CMC

Lecture 9- Adaptation in Human-Machine Dialogue

Lecture 10- Alexa, Siri & Google Assistant: Voice User Interface Interaction

Student Effort Hours: 
Student Effort Type Hours


Specified Learning Activities


Autonomous Student Learning




Approaches to Teaching and Learning:
The approaches used in this class include:
Peer and group work; Lectures; Critical writing & reflective learning; Debates & discussion and Student presentation 
Requirements, Exclusions and Recommendations

Not applicable to this module.

Module Requisites and Incompatibles
Not applicable to this module.
Assessment Strategy  
Description Timing Open Book Exam Component Scale Must Pass Component % of Final Grade
Presentation: Poster Week 12 n/a Standard conversion grade scale 40% No


Essay: Individual Essay Week 10 n/a Standard conversion grade scale 40% No


Carry forward of passed components
Resit In Terminal Exam
Summer No
Please see Student Jargon Buster for more information about remediation types and timing. 
Feedback Strategy/Strategies

• Feedback individually to students, post-assessment

How will my Feedback be Delivered?

Poster- Written feedback will be given through Brightspace Essay- Written feedback will be given individually to students through Brightspace after completing the assessment

Name Role
Dr Odile Dumbleton Lecturer / Co-Lecturer
Dr Madeleine Steeds Lecturer / Co-Lecturer
Miss Orla Cooney Tutor
Rhys Jacka Tutor
Paola Peña Tutor
Timetabling information is displayed only for guidance purposes, relates to the current Academic Year only and is subject to change.
Lecture Offering 1 Week(s) - 20, 21, 22, 23, 24, 25, 26, 29, 30, 31, 32, 33 Tues 14:00 - 15:50