Learning Outcomes:
The objective of this module is to provide you with the tools and skills to help you become an effective negotiator and to give you experience of negotiating. On completion of this module, you will be able to:
1. Understand negotiation as a collaborative decision-making process.
2. Have a broad understanding of the central concepts in negotiation. These concepts will be the building blocks from which we can systematically understand and evaluate a negotiation process and develop a toolbox of effective negotiation principles and tactics derived from theory and empirical evidence.
3. Learn how to apply this toolbox of principles and tactics in practice to improve your negotiation skills, processes, and outcomes.
4. Become a more reflective negotiator. Adopt the habit of continually evaluating, and seeking to enhance, your knowledge and effectiveness.
Indicative Module Content:
Claiming Value
Creating Value
Strategies of Influence
Dispute Resolution
Multi-round Negotiations
Team Negotiations