BMGT20080 Consulting with NGOs

Academic Year 2023/2024

Consulting with NGOs (formerly known as Service Leanring) focuses on encouraging 'learning by doing'.

NGOs and other non-profit companies operate in a particularly challenging space. On this module, students will come to understand these challenges firsthand by working closely with a local charity, non-profit or social enterprise to solve a current business challenge that they are facing.

To do this, students will learn some of the tools and techniques that management consultants use when advising companies - not just the theory, but also how to apply them. By making that important link between theory and practice, students will also be able to explore the key management issues affecting the non-profit sector, while making a valuable contribution to the local community.

This is a project-based course with a considerable amount of group work. All students will be assessed on both their group work and their individual contribution to the project.

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Curricular information is subject to change

Learning Outcomes:

On completion of this module, students will be able to: integrate & relate business theories and models to the real-world business environment; Create and enhance partnerships between the university and the wider community; learn the 'real world' value and implications of management theory and practice.

Indicative Module Content:

1. Introduction to the Course and the Projects
2. The Start of the Assignment: What Happens Next and Preparing for your First Client Meeting
3. Working in Teams: MBTI
4. Effective Business Communications
5. Understanding Client Requirements & Building the Client Relationship
6. Insights into Non-Profit Organisations Part 1
7. Problem Solving Tools and Techniques

Student Effort Hours: 
Student Effort Type Hours
Small Group


Specified Learning Activities


Autonomous Student Learning




Approaches to Teaching and Learning:
1. The course will be taught through a series of weekly workshop-style classes.
2. The group projects will be scheduled for review, assessment and discussion at key milestones throughout the course.
3. Each week’s class will include time for project work.
4. This course focuses on experiential Teaching & Learning methods, i.e. 'learning by doing'.
5. In-person classes are run like workshops, with a significant element of class participation and discussion. 
Requirements, Exclusions and Recommendations

Not applicable to this module.

Module Requisites and Incompatibles
SBUS20010 - Service Learning (Summer)

Assessment Strategy  
Description Timing Open Book Exam Component Scale Must Pass Component % of Final Grade In Module Component Repeat Offered
Continuous Assessment: Student teams complete a business project for a charity. Key elements: status report presentations, final presentation and written report. There will also be individual assessment. Throughout the Trimester n/a Graded No



Carry forward of passed components
Resit In Terminal Exam
Autumn No
Please see Student Jargon Buster for more information about remediation types and timing. 
Feedback Strategy/Strategies

• Group/class feedback, post-assessment
• Peer review activities

How will my Feedback be Delivered?

Students will be supported and mentored throughout the project process in class or online each week, as some class time will be allocated for one-on-one meetings / check-ins with the module coordinator. Online meetings and check-ins can also be arranged. Students will also complete Peer Evaluations to give feedback on the contributions of their teammates.

Name Role
Ms Brona Kavanagh Tutor