Learning Outcomes:
On successful completion of this module the student should be able to:
• Formulate best practice procedures for running a research room
• Demonstrate the potential of the web and social media to enhance and develop user services and widen access
• Recognise the ways in which archives can engage with communities and encourage less passive user experiences, particularly
in the context of oral history projects.
• Be aware of the main challenges that can be encountered in the provision of access to archive collections
• Develop an awareness of the experience of using archives as a researcher
Indicative Module Content:
The module will cover the following broad areas:
Week 1: Definitions of access and outreach, perceptions of the user; Week 2: Understanding users and their needs; Week 3: Framing services for users; Weeks 4 & 5: Providing services for users; Week 6: Archives and the online space; Week 7: Trauma-centred approaches and affect; Week 8: reading week; Weeks 9 and 10: Oral history: theory and practice; Week 11: Exhibiting archives; Week 12: Broadening outreach - education and community engagement.