Learning Outcomes:
On completion of this module, students should be able to :
- Explain the underlying structure and dynamics of various negotiation settings
- Develop a plan before entering into negotiation
- Analyse complex, realistic negotiation situations and develop appropriate strategies for them
- Create win-win solutions in negotiations
- Identify and manage negotiation challenges relating to trust, influence and emotion
- Identify effective and ineffective tactics and strategies in a wide range of negotiation situations.