Learning Outcomes:
On completing this module participants should be able to- identify how performance measurement and performance management concepts can be applied in organisational settings, and particularly within the organisations they work for;- know and master performance measurement and performance management key instruments and tools such as, for example, objectives and critical success factor identification, causal analysis, anticipatory management, or ex-post performance measurement, analysis and evaluation;- modify or request modifications in their organisation's performance measurement and performance management system to meet its specific needs.
Indicative Module Content:
On completing this module participants should be able to- identify how performance measurement and performance management concepts can be applied in organisational settings, and particularly within the organisations they work for;- know and master performance measurement and performance management key instruments and tools such as, for example, objectives and critical success factor identification, causal analysis, anticipatory management, or ex-post performance measurement, analysis and evaluation;- modify or request modifications in their organisation's performance measurement and performance management system to meet its specific needs.