Learning Outcomes:
1. Summarise the benefits of continuous improvement, value analysis, TQM, business excellence models, quality cost measurement for engineering operations.
2. Apply the analytical tools and techniques of Lean (e.g. TPS, DMAIC, A3 problem solving).
3. Apply the analytical tools and techniques of Six Sigma (e.g. 7 tools, process capability, SPC, FMEA, DoE).
4. Appraise the quality system in an engineering operation.
5. Formulate plans for an engineering operation to obtain an internationally recognised quality standard.
Indicative Module Content:
This is an advanced module in the theory and application to practice of quality management principles, in particular Lean and Six Sigma. The module will cover the following topics:
Quality Management philosophy and methodology, ISO 9000 Quality Assurance Standards series. Total quality management. Quality Costs, Quality auditing. Benchmarking. Continuous Improvement, value analysis. Failure mode effects analysis (FMEA). Business Excellence Models. Application of statistical methods to process and quality control. Lean and Six Sigma tools and techniques.